Zattoo Data Protection Agreement

Germany
Zattoo Privacy Act Declaration
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Zattoo defines the present services of Zattoo Europa AG. Zattoo Europa AG, Zattoo Schweiz AG and Zattoo International AG are taking the protection of your personal data very seriously. This privacy act declaration governs the storage, processing and disclosure of personal user data by Zattoo in accordance with the European and Swiss Privacy Act. It is valid part in addition and within the scope of Zattoo’s General Business Terms and Conditions

1. PRIVACY ACT OBJECTIVE AND RESPONSIBLE OFFICE This privacy act declaration applies to all services provided by Zattoo. Services may include internet websites, as well as (mobile) applications (apps), particularly apps for mobile end devices, smart-TVs and set-top-boxes or streaming-boxes and other applications (software). Unless otherwise indicated, it governs how Zattoo handles your personal data exclusively. The office responsible for data processing is Zattoo Europa AG. If you use third party services, the privacy act provisions of these third parties used shall apply exclusively.

2. DATA COLLECTION During registration, as well as use, certain personal user data is collected and processed. This includes or may include: e-mail address, name, mailing address, payment information, date of birth, gender, language (as a whole, referred to as “personal data), income, education, household, occupation, consumer behavior, hobbies, preferred activities and use of services (all of the above information is referred to hereafter as “relevant personal data”). Within the scope of utilization, additional data such as IP addresses, browser type and access times from your computer, are transferred to us automatically and stored on our servers (hereafter referred to as “user data”) With the user identification, Zattoo can collect data regarding the user’s utilization of the services through the user ID or placement of cookies, such as IP address, TV channels and broadcasted advertisements. Cookies are small data files, which are stored on the user’s PC and managed by the user’s browser. Cookies enable faster navigation on websites for example, and personalized access. The user can delete and/or prevent the use of cookies on the browser at any time. The user acknowledges and accepts that deleting cookies may limit the performance and quality of the services.

3. TRANSFER TO AFFILIATED COMPANIES OR THIRD PARTIES By registering for, or using the services, the user acknowledges and agrees that his personal data and user data is transferred or made accessible to the following companies for the below listed purposes:

Zattoo Europa AG, Eggbühlstrasse 28, 8050 Zurich, Switzerland
Zattoo Schweiz AG, Seestrasse 30a, 8806 Bäch, Switzerland
Zattoo International AG, Eggbühlstrasse 28, 8050 Zurich, Switzerland
Zattoo Deutschland GmbH, Sonnenallee 223a, 12059 Berlin, Germany

In addition, the user agrees that Zattoo may transfer the personal data received from the user to third parties as follows: to payment providers (e.g. credit card companies, banks, PayPal, mobile service providers, collection agencies), service providers for creating and preparing statistics, IT service providers (e.g. data centers, host providers, backup services, database services). The aforementioned service providers can only access your personal data to the extent necessary for providing their services. These companies, as well as service providers are obligated to handle the data pursuant to this privacy act declaration and the applicable Privacy Protection Act.

4. TRANSFER TO FOREIGN COUNTRIES The user acknowledges and agrees that relevant personal data is collected and processed in Switzerland, even if the user resides in a different country or utilizes service from a different country. The user acknowledges and agrees that Zattoo may transfer and export this data to other countries, including the USA, even if the respective country’s privacy act standards deviate from the Swiss standards or the standards of the user’s country of residence. In this case Zattoo shall secure adequate data protection.

5. USE OF DATA a. UTILIZATION OF SERVICES Zattoo utilizes relevant personal data for the purpose and the implementation of using Zattoo and for payment processing. If the user accesses the services, Zattoo determines the IP address to define the country in which the user resides in order to designate the available channels. Zattoo may collect and process data relevant to the user’s utilization of services, e.g. IP address, TV channels and advertisements viewed, time and duration of a session, connectivity information and error messages etc. Zattoo may also use the data for service utilization and preparing anonymous statistics of user behavior, and forward these statistics to third parties. b. BILLING AND STATEMENT FOR COPYRIGHT FEES If the user subscribes to services subject to charges, Zattoo will collect and process the payment information. Zattoo is entitled to contract third parties payment processing purposes. Zattoo utilizes the data concerning the use of services for creating regular reports for the legal owners (e.g. broadcasting facilities, communication companies) regarding the viewer numbers of their contents and for calculating the applicable copyright fees. The reporting includes the aggregated numbers without disclosing the user’s personal data. c. NEWS AND ADEVERTISEMENTS Zattoo collects and processes address and order data for newsletters and advertising purposes. The user may revoke his consent for the use of his personal data to receive newsletters and/or advertisements at any time. To revoke the consent, the user can click on “unsubscribe” at the end of the newsletter and/or advertisement or revoke the consent in his personal user account. The user agrees that Zattoo may send important messages regarding services to the user despite the revocation of consent.

6. ADVERTISEMENT, PERSONALIZED ADVERTISEMENT Advertisements may be displayed/”pop up” when utilizing the services or visiting the website. Zattoo also displays personalized third party advertisements if the contents are based on the information provided by the user; such as the use of Zattoo services or the data disclosed by the user during registration. The advertisement may be provided by contracted third parties. You may update the data in your user account if you do not wish your data to be used for advertisement purposes, this will not affect your ability to use the services provided by Zattoo. 7. CO-REGISTRATION In part, Zattoo provides an option to its users to register with Zattoo partners during the registration process as well. If a user selects a co-registration, Zattoo will forward the data provided for the co-registration to its partner, which will then become the owner of this data. Zattoo shall explicitly advise the user of the data transfer. 8. SOCIAL NETWORK a. RECOMMEDATION-BUTTONS Zattoo provides recommendation buttons for the following social networks on its website:

Facebook-Like-Button
Google+-Button
Twitter-Recommendation-Button

These buttons enable the user to recommend selected Zattoo contents regarding the respective social network to other internet users, add his personal profile in the social network, or bring attention to Zattoo contents. The recommendation buttons are provided by the social network operators for the purpose of integrating other websites. By integrating the plugins on Zattoo, the operators of the respective social networks may receive the information that the user has accessed the respective Zattoo website. If the user is logged in on a social network while visiting Zattoo, the network operator may assign a user account to this visit. If such an assignment is not desired, we recommend you log off the social network prior to accessing the Zattoo website. If the user utilizes the buttons or comments, the respective information is transferred to, and stored on the corresponding social network. Purpose and extent of data collection, subsequent processing and use of data by social networks, as well as the corresponding rights and setting options to protect your privacy are available in the social network operator’s privacy act information:

Facebook Ireland Ltd. and/or Facebook Inc.: http://de-de.facebook.com/policy.php
Google Inc.: http://www.google.de/intl/de/privacy/plusone/
Twitter Inc.: http://twitter.com/privacy

b. LOGIN BY THIRD PARTY PROVIDERS Zattoo provides an option to log on with your registered Zattoo account or with third party accounts you may have registered. This simplifies and speeds up the log on process and also provides you with an option to link Zattoo with the third party account and possible other functions to the extent of the third party’s functional scope. Please note that your account settings with third party providers, as well as their privacy act provisions, the scope of data collection, as well as the data third party providers may transfer to us, could deviate. We collect, process and use the data transferred to us exclusively in accordance with this privacy act declaration. However, Zattoo can only influence which data the third party provider transfers to Zattoo to a limited extent. This is subject to the servitude conditions and privacy act provisions of the applicable third party provider. You may access this information as follows:

Facebook: http://de-de.facebook.com/policy.php
Google: http://www.google.com/policies/privacy/
Amazon: http://www.amazon.de/gp/help/customer/display.html?ie=UTF8&nodeId=33124019

9 ANALYSIS TOOLS
a. Google Analytics
Our services use Google Analytics in connection with Google Remarketing. These are programs used for web analysis and target oriented advertising management offered by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google“). Google uses so called “cookies”; text files, which are stored on the users’ computers or mobile end devices and which enable an analysis for the utilization of our services. The information generated by the cookie regarding the use of our services are generally transferred to, and stored on a Google server in the USA. Within the scope of our services however, we have taken measures to activate IP anonymisation. With this process, the IP addresses of our users have been abbreviated in the European Union member states or other contract states within the Agreement on the European Economic Area by Google. Only in exceptional cases the entire IP address is transferred to a Google server and abbreviated there. Google will use the information transferred on our behalf to analyze the use of our services by users, to create reports regarding the use activity and to provide other services corresponding to the use of our services. These additional services include Google Remarketing. Google Remarketing serves the purpose of us, or third party providers, including Google to activate advertisements on internet websites. When activating advertisements, Google Remarketing enables us to address internet users who have previously used our services. Cookies are utilized for this purpose. The IP addresses transferred within the scope of Google Analytics are not combined with other Google data. You can prevent the storage of cookies with by using the respective setting in your internet browser, however, we advise you that in this case you may not be able to use all functions our services provide to the full extent. You can also prevent the collection of data generated by cookies regarding your use of our services (incl. your IP address) for Google, as well as the data being processed by Google. If you are utilizing our services on a computer on your browser, download the available: https://tools.google.com/dlpage/gaoptout?hl=de If you are using our services on a mobile end device, you can deactivate the above mentioned data collection process in your settings/privacy act menu for the Zattoo app.

b. Use of the Scalable Centralized Measuring Process (Domain/Cookie “ioam.de” and „ivwbox.de“)
Our services use the “Scalable Centralized Measuring Process” (SZM) by INFOnline GmbH (http://www.infonline.de) for determining the statistical parameters in using our selections. The collected measurement values are anonymous. To recognize previous computer systems, the SZM-measurement range alternatively uses cookies with the characteristics “ioam.de”, “ivwbox.de“, a Local Storage object, or a signature created from various automatically information transferred from your browser. The measurement range was created in compliance with the privacy act. The goal of the measurement range is to determine the servitude intensity and the number of website users in a statistical manner. Individual users are not identified at any time. Your identity always remains protected. You will not receive any advertisements through this system. For web providers that are members of the Informationsgemeinschaft zur Feststellung der Verbreitung von Werbeträgern e.V. (Information Group for Determination of Web Carriers) (IVW – http://www.ivw.eu), or participate in the study “internet facts, of the Arbeitsgemeinschaft Online-Forschung e.V. (Work Affiliation Online Research) (AGOF – www.agof.de), the servitude statistics are published monthly by AGOF and the Arbeitsgemeinschaft Media-Analyse e.V. (Work Affiliation Media Analysis)(ag.ma- www.agma-mmc.de), as well as IVW and may be accessed at http://www.agof.de, http://www.agma-mmc.de and http://www.ivw.eu. In addition to the publication of measurement data, the IVW reviews the SZM process with regard to regulation and privacy conformity servitude on regular basis. Additional information about the SZM process is available on the INFOnline GmbH website (https://www.infonline.de), which operates the SZM process, the privacy act website of AGOF (http://www.agof.de/datenschutz) and the privacy act website of IVW (http://www.ivw.eu). You may dispute data processing by SZM on the following link: http://optout.ioam.de and http://optout.ivwbox.de. If you are using our services on a mobile end device, you can deactivate data processing by SZM in you settings/privacy act menu for the Zattoo app.

c. Use of Optimizely
Our services use Optimizely, a web analysis service offered by Optimizely, Inc. (“Optimizely”), 631 Howard Street, Suite 100, San Francisco, CA 94105. Optimizely uses so called “cookies”, text files, which are stored on the users’ computers or mobile end devices and enable the analysis of the utilization of our services. The process determines the browser used, user behavior and user pattern of our services by the user. Individual users are not identified at any time. The information generated by the cookie regarding your use of our services are generally transferred to, and stored on an Optimizely server in the USA. In the event IP anonymisation is activated on our service portal, your IP address is abbreviated in the European Union member states of or other contract states participating in the Agreement on the European Economic Area by Optimizely. Only in exceptional cases the entire IP address is transferred to an Optimizely server and abbreviated there. Optimizely will use the information transferred on behalf of the operator to analyze your use of the website and to create reports regarding website activity. Optimizely also collaborates with partners who use cookies, which monitor their services and offers, as well as the number of visitors, for example. The partner “cookies” are also used to diagnose and resolve technical problems and further, to send you specific advertisements. To our knowledge, the IP addresses transferred from your browser within the scope of Optimizely activities are not combined with other Optimizely data. You can prevent the storage of cookies by using the respective setting in your internet browser software, or in the settings/privacy act menu of your Zattoo app; however, we advise you that in this case you may not be able to use all functions our services provide to the full extent. In addition, you can also deactivate the Optimizely-tracking process (and prevent the collection of data generated by cookies regarding your use of our services incl. your IP address by Optimizely, as well as the data being processed by Optimizely by following the instructions provided on: http://www.optimizely.com/opt_out However, Zattoo can only influence the data transferred by Optimizely to Zattoo to a limited extent. This transfer is subject to the servitude conditions and privacy act provisions of Optimizely. The servitude conditions are available at: https://www.optimizely.de/privacy

d. adjust
We use the analysis technology “adjust” by adjust GmbH (“adjust”). adjust employs the user’s IP and MAC address for the analysis, which are used strictly anonymously. It is not possible to identify an individual person with this process. The data is used for Zattoo’s market research purposes, as well as for optimizing its advertising strategies. By using the apps, you agree to the anonymously collected data being handled in the manner defined and for the previously named purpose. Data collection and storage may be deactivated in the app’s settings at any time to future effect.

e. Usage analysis supported by AppBoy
Zattoo utilizes the web analysis service AppBoy, a program by AppBoy, Inc., 265 W. 37th Street, Suite 1212, New York, NY 10018, USA, for analyzing the app’s usage. AppBoy uses a pseudonymized identifier (ID) which enables analysis of the usage of our services. It identifies the version of the operating system you are using, information about your network provider, a country code, usage behavior, and the usage pattern of our services. The data identified by AppBoy will never be linked with details about the bearer of the pseudonym. The information on your use of our services generated on the basis of the pseudonymous identifier is generally transferred to and stored on an AppBoy server in the USA. If activated by Zattoo, this information may be used for conveying select information (known as push notifications) regarding Zattoo services or specific advertising. More detailed information regarding AppBoy compliance with the Privacy Act is available here: www.appboy.com/privacy. Opt-out option: you can prevent data being processed by AppBoy by deactivating all tracking and analysis in the app under “Settings”.

10. DATA TRANSFER IN THE EVENT OF A MERGER Zattoo may purchase or sell subsidiaries or business units. In the event of such transactions, as well as in case of a Zattoo take-over, or a substantial part of active Zattoo shares, or designated business areas, the personal user data and the user data will generally be part of the active Zattoo shares. Zattoo reserves the right to include the personal user data in such a potential take-over/merger. The provisions outlined in this privacy act declaration and the applicable privacy act shall also apply to data transferred in the aforementioned circumstances.

11. RIGHT TO DISCLOSURE The user may request information regarding his personal data at Zattoo and the correction of incorrect data, as well as the collection of data being ceased and/or data is deleted. Statutory provisions and regulations by governing officials, e.g. courts, which may mandate Zattoo storing and making available this personal data are reserved. Disclosure inquiries must be directed to legal@zattoo.com via email, or in written form to Zattoo Europa AG, Customer Support, Eggbühlstrasse 28, 8050 Zürich, Switzerland. If you would like to delete your account or terminate a paid subscription, you may do so by using our customer menu. Delete Account , Terminate Subscription. Zattoo may demand identification verification for information inquiries and deletion requests at any time.

12. ADDITIONAL PRIVACY ACT DECLARATIONS The user is aware that additional privacy act declarations for certain services, e.g. apps, may apply.

Status August 2015
© 2015, Zattoo

SwitzerlandZattoo defines the following services of Zattoo Europa AG. Zattoo Europa AG, Zattoo Schweiz AG and Zattoo International AG are taking the protection of your personal data very seriously. This privacy act declaration governs the storage, processing and disclosure of personal user data by Zattoo in accordance with the Swiss Privacy Act. It is valid part in addition and within the scope of Zattoo’s General Business Terms and Conditions

1. PRIVACY ACT OBJECTIVE AND RESPONSIBLE OFFICE This privacy act declaration applies to all services provided by Zattoo. Services may include internet websites, as well as (mobile) applications (apps), particularly apps for mobile end devices, smart-TVs and set-top-boxes or streaming-boxes and other applications (software). Unless otherwise indicated, it governs how Zattoo handles your personal data exclusively. The office responsible for data processing is Zattoo Europa AG. If you use third party services, the privacy act provisions of these third parties used shall apply exclusively.

2. DATA COLLECTION During registration, as well as use, certain personal user data is collected and processed. This includes or may include: e-mail address, name, mailing address, payment information, date of birth, gender, language (as a whole, referred to as “personal data), income, education, household, occupation, consumer behavior, hobbies, preferred activities and use of services (all of the above information is referred to hereafter as “relevant personal data”). Within the scope of utilization, additional data such as IP addresses, browser type and access times from your computer, are transferred to us automatically and stored on our servers (hereafter referred to as “user data”). With the user identification, Zattoo can collect data regarding the user’s utilization of the services through the user ID or placement of cookies, such as IP address, TV channels and broadcasted advertisements. Cookies are small data files, which are stored on the user’s PC and managed by the user’s browser. Cookies enable faster navigation on websites for example, and personalized access. The user can delete and/or prevent the use of cookies on the browser at any time. The user acknowledges and accepts that deleting cookies may limit the performance and quality of the services.

3. TRANSFER TO AFFILIATED COMPANIES OR THIRD PARTIES By registering for, or using the services, the user acknowledges and agrees that his relevant personal data and user data is transferred or made accessible to the following companies for the below listed purposes:

Zattoo Europa AG, Eggbühlstrasse 28, 8050 Zurich, Switzerland
Zattoo Schweiz AG, Seestrasse 30a, 8806 Bäch, Switzerland
Zattoo International AG, Eggbühlstrasse 28, 8050 Zurich, Switzerland
Zattoo Deutschland GmbH, Sonnenallee 223a, 10243 Berlin, Germany

In addition, the user agrees that Zattoo may transfer the personal data received from the user to third parties as follows: to payment providers (e.g. credit card companies, banks, PayPal, mobile service providers, collection agencies), service providers for creating and preparing statistics, IT service providers (e.g. data centers, host providers, backup services, database services). The aforementioned service providers can only access your personal data to the extent necessary for providing their services. These companies, as well as service providers are obligated to handle the data pursuant to this privacy act declaration and the applicable Privacy Protection Act.

4. TRANSFER TO FOREIGN COUNTRIES The user acknowledges and agrees that relevant personal data is collected and processed in Switzerland, even if the user resides in a different country or utilizes service from a different country. The user acknowledges and agrees that Zattoo may transfer and export this data to other countries, including the USA, even if the respective country’s privacy act standards deviate from the Swiss standards or the standards of the user’s country of residence. In this case Zattoo shall secure adequate data protection.

5. USE OF DATA
a. UTILIZATION OF SERVICES Zattoo utilizes relevant personal data for the purpose and the implementation of using Zattoo and for payment processing. If the user accesses the services, Zattoo determines the IP address to define the country in which the user resides in order to designate the available channels. Zattoo may collect and process data relevant to the user’s utilization of services, e.g. IP address, TV channels and advertisements viewed, time and duration of a session, connectivity information and error messages etc. Zattoo may also use the data for service utilization and preparing anonymous statistics of user behavior, and forward these statistics to third parties.
b. BILLING AND STATEMENT FOR COPYRIGHT FEES If the user subscribes to services subject to charges, Zattoo will collect and process the payment information. Zattoo is entitled to contract third parties payment processing purposes. Zattoo utilizes the data concerning the use of services for creating regular reports for the legal owners (e.g. broadcasting facilities, communication companies) regarding the viewer numbers of their contents and for calculating the applicable copyright fees. The reporting includes the aggregated numbers without disclosing the user’s personal data.
c. NEWS AND ADEVERTISEMENTS Zattoo collects and processes address and user data (device used, operating system used, browser type, programs viewed, duration, advertisements viewed) for news and/or promotional messages. Zattoo is entitled to pass on personal information about the user (e.g. e-mail address, usage details, etc.) to contract partners (Schober Information Group AG) in the direct marketing and address brokering field for their handling and promotional use. The user agrees to receive unsolicited third party advertising materials (e.g. advertising from a third party via a promotional e-mail).The user may revoke his consent for the use of his personal data to receive newsletters and/or advertisements at any time. To revoke the consent, the user can click on “unsubscribe” at the end of the newsletter and/or advertisement or revoke the consent in his personal user account. The user agrees that Zattoo may send important messages regarding services to the user despite the revocation of consent.

6. ADVERTISEMENT, PERSONALIZED ADVERTISEMENT Advertisements may be displayed/”pop up” when utilizing the services or visiting the website. Zattoo also displays personalized third party advertisements if the contents are based on the information provided by the user; such as the use of Zattoo services or the data disclosed by the user during registration. The advertisement may be provided by contracted third parties. You may update the data in your user account if you do not wish your data to be used for advertisement purposes, this will not affect your ability to use the services provided by Zattoo.

7. CO-REGISTRATION In part, Zattoo provides an option to its users to register with Zattoo partners during the registration process as well. If a user selects a co-registration, Zattoo will forward the data provided for the co-registration to its partner, which will then become the owner of this data. Zattoo shall explicitly advise the user of the data transfer.

8. SOCIAL NETWORKS
a. RECOMMEDATION-BUTTONS Zattoo provides recommendation buttons for the following social networks on its website:

Facebook-Like-Button
Google+-Button
Twitter-Recommendation-Button

These buttons enable the user to recommend selected Zattoo contents regarding the respective social network to other internet users, add his personal profile in the social network, or bring attention to Zattoo contents. The recommendation buttons are provided by the social network operators for the purpose of integrating other websites. By integrating the plugins on Zattoo, the operators of the respective social networks may receive the information that the user has accessed the respective Zattoo website. If the user is logged in on a social network while visiting Zattoo, the network operator may assign a user account to this visit. If such an assignment is not desired, we recommend you log off the social network prior to accessing the Zattoo website. If the user utilizes the buttons or comments, the respective information is transferred to, and stored on the corresponding social network. Purpose and extent of data collection, subsequent processing and use of data by social networks, as well as the corresponding rights and setting options to protect your privacy are available in the social network operator’s privacy act information:

Facebook Ireland Ltd. and/or Facebook Inc.: http://de-de.facebook.com/policy.php
Google Inc.: http://www.google.de/intl/de/privacy/plusone/
Twitter Inc.: http://twitter.com/privacy

b. LOGIN BY THIRD PARTY PROVIDERS Zattoo provides an option to log on with your registered Zattoo account or with third party accounts you may have registered. This simplifies and speeds up the log on process and also provides you with an option to link Zattoo with the third party account and possible other functions to the extent of the third party’s functional scope. Please note that your account settings with third party providers, as well as their privacy act provisions, the scope of data collection, as well as the data third party providers may transfer to us, could deviate. We collect, process and use the data transferred to us exclusively in accordance with this privacy act declaration. However, Zattoo can only influence which data the third party provider transfers to Zattoo to a limited extent. This is subject to the servitude conditions and privacy act provisions of the applicable third party provider. You may access this information as follows:

Facebook: http://de-de.facebook.com/policy.php
Google: http://www.google.com/policies/privacy/
Amazon: http://www.amazon.de/gp/help/customer/display.html?ie=UTF8&nodeId=33124019

9 ANALYSIS TOOLS
a. Google Analytics Our services use Google Analytics in connection with Google Remarketing. These are programs used for web analysis and target oriented advertising management offered by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google“). Google uses so called “cookies”; text files, which are stored on the users’ computers or mobile end devices and which enable an analysis for the utilization of our services. The information generated by the cookie regarding the use of our services are generally transferred to, and stored on a Google server in the USA. Within the scope of our services however, we have taken measures to activate IP anonymisation. With this process, the IP addresses of our users have been abbreviated in the European Union member states or other contract states within the Agreement on the European Economic Area by Google. Only in exceptional cases the entire IP address is transferred to a Google server and abbreviated there. Google will use the information transferred on our behalf to analyze the use of our services by users, to create reports regarding the use activity and to provide other services corresponding to the use of our services. These additional services include Google Remarketing. Google Remarketing serves the purpose of us, or third party providers, including Google to activate advertisements on internet websites. When activating advertisements, Google Remarketing enables us to address internet users who have previously used our services. Cookies are utilized for this purpose. The IP addresses transferred within the scope of Google Analytics are not combined with other Google data. You can prevent the storage of cookies with by using the respective setting in your internet browser, however, we advise you that in this case you may not be able to use all functions our services provide to the full extent. You can also prevent the collection of data generated by cookies regarding your use of our services (incl. your IP address) for Google, as well as the data being processed by Google. If you are utilizing our services on a computer on your browser, download the available: https://tools.google.com/dlpage/gaoptout?hl=de. If you are using our services on a mobile end device, you can deactivate the above mentioned data collection process in your settings/privacy act menu for the Zattoo app.

b. Services of NET-Metrix AG, Switzerland Zattoo receives services from NET-Metrix AG, Switzerland, an independent Swiss instance for internet user research. The NET-Metrix fact-sheet outlines the services provided by NET- Metrix. The NET-Metrix Privacy Act Declaration provides information about the data use by NET-Metrix. Both documents may be accessed at www.net-metrix.ch

c. Use of Optimizely Our services use Optimizely, a web analysis service offered by Optimizely, Inc. (“Optimizely”), 631 Howard Street, Suite 100, San Francisco, CA 94105. Optimizely uses so called “cookies”, text files, which are stored on the users’ computers or mobile end devices and enable the analysis of the utilization of our services. The process determines the browser used, user behavior and user pattern of our services by the user. Individual users are not identified at any time. The information generated by the cookie regarding your use of our services are generally transferred to, and stored on an Optimizely server in the USA. In the event IP anonymisation is activated on our service portal, your IP address is abbreviated in the European Union member states of or other contract states participating in the Agreement on the European Economic Area by Optimizely. Only in exceptional cases the entire IP address is transferred to an Optimizely server and abbreviated there. Optimizely will use the information transferred on behalf of the operator to analyze your use of the website and to create reports regarding website activity. Optimizely also collaborates with partners who use cookies, which monitor their services and offers, as well as the number of visitors, for example. The partner “cookies” are also used to diagnose and resolve technical problems and further, to send you specific advertisements. To our knowledge, the IP addresses transferred from your browser within the scope of Optimizely activities are not combined with other Optimizely data. You can prevent the storage of cookies by using the respective setting in your internet browser software, or in the settings/privacy act menu of your Zattoo app; however, we advise you that in this case you may not be able to use all functions our services provide to the full extent. In addition, you can also deactivate the Optimizely-tracking process (and prevent the collection of data generated by cookies regarding your use of our services incl. your IP address by Optimizely, as well as the data being processed by Optimizely by following the instructions provided on: http://www.optimizely.com/opt_out. However, Zattoo can only influence the data transferred by Optimizely to Zattoo to a limited extent. This transfer is subject to the servitude conditions and privacy act provisions of Optimizely. The servitude conditions are available at: https://www.optimizely.de/privacy

d. adjust We use the analysis technology “adjust” by adjust GmbH (“adjust”). adjust employs the user’s IP and MAC address for the analysis, which are used strictly anonymously. It is not possible to identify an individual person with this process. The data is used for Zattoo’s market research purposes, as well as for optimizing its advertising strategies. By using the apps, you agree to the anonymously collected data being handled in the manner defined and for the previously named purpose. Data collection and storage may be deactivated in the app’s settings at any time to future effect.

e. Usage analysis supported by AppBoy Zattoo utilizes the web analysis service AppBoy, a program by AppBoy, Inc., 265 W. 37th Street, Suite 1212, New York, NY 10018, USA, for analyzing the app’s usage. AppBoy uses a pseudonymized identifier (ID) which enables analysis of the usage of our services. It identifies the version of the operating system you are using, information about your network provider, a country code, usage behavior, and the usage pattern of our services. The data identified by AppBoy will never be linked with details about the bearer of the pseudonym. The information on your use of our services generated on the basis of the pseudonymous identifier is generally transferred to and stored on an AppBoy server in the USA. If activated by Zattoo, this information may be used for conveying select information (known as push notifications) regarding Zattoo services or specific advertising. More detailed information regarding AppBoy compliance with the Privacy Act is available here: www.appboy.com/privacy. Opt-out option: you can prevent data being processed by AppBoy by deactivating all tracking and analysis in the app under “Settings”.

10. DATA TRANSFER IN THE EVENT OF A MERGER Zattoo may purchase or sell subsidiaries or business units. In the event of such transactions, as well as in case of a Zattoo take-over, or a substantial part of active Zattoo shares, or designated business areas, the relevant personal user data and the user data will generally be part of the active Zattoo shares. Zattoo reserves the right to include the personal user data in such a potential take-over/merger. The provisions outlined in this privacy act declaration and the applicable privacy act shall also apply to data transferred in the aforementioned circumstances.

11. RIGHT TO DISCLOSURE The user may request information regarding his personal data at Zattoo and the correction of incorrect data, as well as the collection of data being ceased and/or data is deleted. Statutory provisions and regulations by governing officials, e.g. courts, which may mandate Zattoo storing and making available this personal data are reserved. Disclosure inquiries must be directed to legal@zattoo.com via email, or in written form to Zattoo Europa AG, Customer Support, Eggbühlstrasse 28, 8050 Zürich, Switzerland. If you would like to delete your account or terminate a paid subscription, you may do so by using our customer menu. Delete Account Zattoo may demand identification verification for information inquiries and deletion requests at any time.

12. ADDITIONAL PRIVACY ACT DECLARATIONS The user is aware that additional privacy act declarations for certain services, e.g. apps, may apply. Status July 2015 © 2015, Zattoo

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